Terms and conditions

These terms apply to your use of vortexmarketing.com.au (the “website”), operated by Vortex Marketing (ABN 29 522 561 050). By using the website, you agree to these terms. Services we provide to clients are also governed by the written proposal, quote or agreement for that project, which takes priority over these terms if there is any inconsistency.

Website content

The information on this website is general in nature and is provided to help you understand our services and digital marketing topics. It is not tailored advice for your business. While we aim to keep it accurate and up to date, we don’t warrant that all information is complete or current.

No guaranteed results

Marketing outcomes, including search rankings, advertising performance, leads and sales, depend on many factors outside our control, such as search engine and platform algorithms, competition, market conditions and how enquiries are handled. We do not guarantee specific results unless expressly agreed in writing.

Quotes and engagements

Consultations are free and without obligation. Any work we carry out will be set out in a written quote or proposal describing the scope, fees, timeline and payment terms. Advertising spend paid to platforms such as Meta or Google is separate from our fees unless stated otherwise.

Intellectual property

Unless otherwise stated, the content on this website, including text, design, graphics and our logo, belongs to Vortex Marketing. Screenshots of client websites are shown with reference to projects we’ve worked on and remain the property of their respective owners. You may not copy or reproduce content from this website for commercial purposes without our permission.

Ownership of work we create for clients is set out in each client’s quote or agreement. Generally, once a project is paid for in full, the client owns the final deliverables created specifically for them.

Links to other websites

This website links to external websites, including client websites and social media platforms. We are not responsible for the content or privacy practices of those sites.

Liability

Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, we are not liable for any loss arising from your use of, or reliance on, information on this website.

Privacy

Our handling of personal information is explained in our privacy policy.

Governing law

These terms are governed by the laws of Victoria, Australia.

Contact

Questions about these terms? Email admin@vortexmarketing.com.au.